Some of my products are made to order.
This means there can be up to 8 days before your order ships. However, the average time is 3-5 days for fulfillment.
I ship with USPS and I usually use standard shipping. Priority shipping will be used if the package weighs more than 1 lb.
Please reach out if you need something by a specific date or you don't receive your package within 2-3 weeks.
Shipping is based on weight, but may be higher for some items that ship separately.
Some items in my shop are made to order and may be shipped directly to you from one of my manufacturers. They often ship different items separately. This combined with shipping product from my studio, you could in theory receive 3 different packages for one order.
International shipping (North America & Europe) is based on weight and current USPS International rates. If you are charged more than is required for shipping, you will be refunded the difference.
Re: problems with international shipping - If my website says it cannot ship to your address, please reach out to me to double check that this is accurate. Otherwise I do have some products on Etsy that should be able to handle international orders.
On occasion certain items will ship for free (domestic-only), like postcard prints and stickers. This will be listed in the description of the product.
Depending on the item, I will allow for returns, replacement, or refund. Replacements will require shipping costs to be covered by the customer unless it was an error made by me.
Since I am a small one-person shop, and some products being made-to-order, it will be on a case-by-case basis.
If there was an error or damage to the item (not shipping related), I will 100% replace or try to amend the situation.
If the item is damaged due to shipping or does not arrive, you will have to file a claim with USPS. Again, as a small shop, I can't afford to lose money for things that happened once they leave my hands. But I will work with you in getting a heavily discounted replacement or something else that is satisfactory.
For any other questions or concerns: please reach out via Instagram or my contact page! I am happy to assist in any way that I can.
All art and products that I design are 100% owned by me. Therefore reproducing the art or designs without my permission is prohibited. However I am happy to license artwork I create - just reach out to me through the contact form for more information. I am also available for freelance projects.